Content

The Only AI Platform You'll Ever Need

Helen Bowman | October 2025

What Is Vida?

Vida is Property Vista’s AI-powered leasing and CRM suite for multifamily operators.
It helps teams convert leads, manage relationships, and deliver exceptional renter experiences, all from one connected platform. While most AI tools focus on one piece of the puzzle (a chatbot, a CRM, or analytics) Vida unites them all.

If we have any Lord of the Rings fans out there, we like to say: “One Tool to Rule Them All.”
It’s both your AI assistant and your CRM. One platform that thinks, learns, and leases as one.
With Vida, your leasing operation gets smarter every day:

  • AI responds instantly to every lead, 24/7
  • Personalized follow-ups keep prospects engaged
  • Every chat, call, and email connects to one CRM timeline

The result: more conversions, fewer missed opportunities, and total visibility from first inquiry to renewal.

Why Vida Exists

Leasing teams today are buried under too many leads, too many tools, and too much admin.
Prospects expect instant, human replies - but most platforms weren’t built for that kind of intelligence or empathy.

Vida changes that. It combines automation, emotional intelligence, and deep operational design into one connected ecosystem. It’s the complete AI leasing solution built for how multifamily truly works. And unlike point solutions that solve one problem at a time, Vida grows with you, learning, adapting, and evolving as AI does.

So, without further ado, here are four reasons that Vida is the last AI leasing solution you'll need.

1. AI That Remembers Like Humans Do

Most leasing bots talk to people. Vivian, our AI assistant, talks like people.

She listens, understands emotion, and adapts her tone. Whether it’s reassuring someone stressed about a quick move, sharing in the excitement of a new tour, or guiding a renter just beginning their search, Vivian adjusts naturally to every person she speaks with. And she never forgets a conversation.
Vivian remembers every interaction across every channel, keeping full context for the next exchange and sharing it with onsite teams so everyone stays informed and in sync.

She can learn everything about your property from floor plans and amenities to local restaurants and schools. She schedules tours, answers nuanced questions, and can switch languages mid-conversation (over 50+ to be exact). She even cracks jokes when the moment’s right.

But she doesn’t just nurture prospects; she supports your team too by sending daily lead updates, scheduled tours, and follow-up reminders so staff stay aligned without switching systems.



2. More Than a Bot: A Full Leasing Engine

Most AI tools stop at the chat. Vida powers the entire leasing lifecycle. Vivian is the voice your prospects meet, but behind her is Vida’s full engine, connecting lead management, applications, screening, and leasing in one place. Here’s how it works:

  • Lead Management (CRM): Every chat, email, and call flows into Vida’s CRM.
  • LeasingEngine: Prospects can apply, complete credit and background checks, upload documents, and verify ID all securely, in one guided flow.
  • Automated Follow-Ups: If an application stalls, Vida automatically re-engages the renter with helpful prompts.
  • Vida Analytics: Track conversion rates, leasing velocity, and ROI in real time.

Check out this video we made to explain how Vida works works.


3. Built by Multifamily Experts

Most AI products in this space were built by technologists trying to learn multifamily. Vida was built by the people who helped create it. Our team includes innovators who launched the first multifamily call centers, built a CRM for a pretty well known giant in the PMS space, and pioneered the resident engagement tech that shaped how communities communicate today. That experience means Vida isn’t guessing how leasing works, it’s engineered around real pressures, compliance, and daily workflows. Every feature, from lead routing to credit checks, reflects how leasing teams actually operate. It’s technology that fits your workflow, not the other way around.

4. AI That Empowers People, Not Replaces Them

Some platforms talk a lot about using automation and AI to replace people. Vida uses it to empower them. Vivian handles the busywork (responding to leads, scheduling tours, sending follow-ups) while Staff Nurturing keeps your team focused and informed. Each day, Vivian sends staff a quick text summary with:

  • Today’s tours, renewals, and specials
  • Available units and top prospects
  • Direct links to the CRM and key actions

It’s like a personal assistant in your pocket designed to help teams start every day aligned, in the know, and ready to conquer.

The Result?

Smarter operations. Happier teams. AI powered Leasing that feels human. Vida brings every piece together - AI, CRM, leasing, and data - so your business runs faster, stronger, and more connected than ever.

Experience Vida Today

See how AI can elevate your leasing strategy.
👉 Book a Demo or connect with our team to learn how Vida is helping communities across North America grow smarter.